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Browser Information

Here's everything you need to know about browsers and the Microsoft E-Learning site:
WARNING: If you are using Microsoft Internet Explorer version 6.0.2900.2180.xpsp_sp2_rtm.040803-2158, this site may not work properly and the following instructions may not apply. It is suggested that if you run into problems with this version that you upgrade to a new version. To check what version you are running, go to Help -> About Internet Explorer.


What's a Browser?
Web browsers are software applications that locate and display Web pages. One of the most popular browsers is Microsoft Internet Explorer. It's a graphical browser, meaning it displays graphics as well as text. In addition, most modern browsers can present multimedia information, including sound and video, though they require plug-ins for some formats.

Internet Explorer isn't the same as Windows Explorer, a file management tool for Windows users.

Which Browser am I Using?
To discover which browser you're using:
  1. Go to the menu items across the top of the browser window.
  2. Select the support menu item.
  3. Select About... to see the browser name and version.
  4. If you're using a browser other than the full release of Internet Explorer, look for menu options similar to Support>>About. Microsoft E-Learning refers to all browsers that aren't the standard version of Internet Explorer as modified browsers.

Please note that Microsoft E-Learning doesn't support Beta versions of any browsers. Use only final browser releases when accessing Microsoft E-Learning.


Beta Browsers
Microsoft E-Learning doesn't support Beta versions of ANY browsers.

It's our goal to keep up with the latest industry trends; however, we can't support Beta browsers. Please use the full release version of a standard browser when using Microsoft E-Learning.

Microsoft E-Learning and Modified Browsers

There are many Web browsers, but quite often, they're just customized (modified) versions of Microsoft Internet Explorer that other companies legally distribute.

We call these customized versions kit browsers, custom browsers, or modified browsers. After Microsoft released their code, several ISPs (Internet Service Providers) modified the code slightly and released these versions to their customers. These versions are perfectly legal, and generally okay to use, except when you're using Microsoft E-Learning. Some examples of modified browsers are @Home, BellSouth, and AT&T WorldNet.

If you find that your browser is not working properly, please go to the Microsoft site and download a full release browser version. When you're using Microsoft E-Learning, use a standard browser. When you're through with your Microsoft E-Learning session, close the standard browser and open your custom browser to access the Internet.

Browser Settings
These are the required browser settings you must have to access Microsoft E-Learning. (Having the proper browser settings is one of the things you must do to connect to Microsoft E-Learning.)
  1. Accept browser cookies.
  2. Enable JavaScript on your Web browser.
  3. Refresh browser at every page visit.


Browser Settings: Security and Browser Cookies
Your browser must be set up to accept browser cookies.

To accept cookies and turn off the notification feature in the standard browsers:

Microsoft Internet Explorer 6.0 or higher:
  1. From the Tools menu, select Internet Options.
  2. In the dialog box, select the Privacy tab.
  3. The default selection, Medium, allows cookies to be stored.
  4. Select OK to close the dialog box.


Browser Settings: Enable JavaScript

Microsoft E-Learning makes extensive use of JavaScript. (Internet Explorer uses ActiveX to implement JavaScript.) JavaScript is a scripting language used by Web designers to design dynamic, interactive Web sites that can display different information to different viewers accessing the same URL.

You must be sure that JavaScript is enabled in your browser to use Microsoft E-Learning. To enable JavaScript in the standard browsers:

Microsoft Internet Explorer 6.0 or higher:
  1. From the Tools menu, select Internet Options.
  2. In the dialog box, select the Security tab.
  3. Be sure that your Security level is set to Medium. The ActiveX controls that are necessary to use Microsoft E-Learning are set by default in the medium security level. Click Default Level to view the security level slide.
  4. Select OK to close the dialog box.


Browser Settings: Refresh Browser Pages
To ensure that you're seeing the latest data on Microsoft E-Learning pages, you must set your browser to refresh every time it loads a page.

To set your browser to refresh every time (in the standard browsers):

Microsoft Internet Explorer 6.0 or higher:
  1. From the Tools menu, select Internet Options.
  2. Under Temporary Internet Files, select Settings.
  3. Under Check for newer versions of stored pages, select Every visit to the page.
  4. Select OK to close the dialog box.